Legal stuff
and GDPR notes

Who you're dealing with

The site bloominggiftstudio.com is operated by Blooming Gift Studio Pty Ltd, ABN 63 482 917 205, registered in Western Australia. Trading address: Unit 2/66 Kent St, Cannington WA 6107. Owner and head florist: Mia Callaghan.

Contact for anything legal: bloominggiftstudio@gmail.com, subject 'Legal', or ring +61 8 9221 4976 in business hours.

Which laws apply

Orders placed on this site are governed by the laws of Western Australia and the Australian Consumer Law (ACL). ACL consumer guarantees apply to everything we sell: flowers must be fresh as described, delivered as promised, and fit for purpose.

If something goes wrong, ACL remedies apply before anything written on this page. Our refunds policy explains the practical side; this page doesn't limit your statutory rights.

GDPR and EU orders

We mostly deliver within the Perth metro, but EU residents still browse and order gifts for delivery here. If you're in the EU or UK, GDPR gives you extra rights over your personal data: access, rectification, erasure, restriction, portability, and objection.

Our lawful basis is contract performance (delivering your order), legitimate interest (keeping the site running and stopping fraud), and consent (marketing emails only). The detail of what we collect lives in the privacy policy.

• Access: ask for a copy of your data.
• Erasure: ask us to delete what we don't legally need to keep.
• Portability: get your data in a readable format.
• Complaints: you can complain to your local supervisory authority.

GDPR requests go to bloominggiftstudio@gmail.com, subject 'GDPR request', answered within 30 days.

Intellectual property

The text, layout and branding on this site belong to Blooming Gift Studio Pty Ltd. Photos of arrangements in the portfolio are our work; don't reuse them commercially without asking. Sharing a link or a screenshot with credit is always fine.

Trademarks of delivery partners, venues and publications mentioned on the site belong to their owners.

Liability, plainly

We're liable for what we control: fresh stock, careful couriers, on-time delivery. We can't be liable for things we don't control: a recipient giving a wrong address, a hospital ward refusing flowers, extreme weather closing roads, or flowers wilting early because they sat in a hot car after delivery.

Where liability exists and can't be excluded under the ACL, it's limited to replacing the order or refunding it, your choice.

Changes to this page

We update this page when the law or the business changes. The date at the top tells you when it last moved. Material changes get flagged in the market-notes email for a fortnight.

Nothing on this page reduces your rights under the ACL or GDPR. If a clause ever read that way, it was badly written, tell us and we'll fix it.